Troubleshooting FAQ
Written by John Hunt
Updated over a week ago

I can’t sign in.

After selecting “Sign In” and choosing a wallet, are you being prompted by that wallet to sign a secure message? If not then try a different browser. If the issue still persists please contact support at support@

When trying to mint I am not being prompted by my wallet.

This issue can be caused by the following circumstances.

  1. User does not have enough ETH to cover gas fees.

  2. User’s wallet is locked.

  3. User is not on the correct network. i.e mainnet

MetaMask will not pop up on mobile.

When opening the Mint Gold Dust site and signing into your MetaMask on your Mobile, you need to type Mint Gold Dust in the Browser within your MetaMask wallet.

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